Cancellation Policy

§ 8
Revocation terms and conditions

If the Customer is a consumer, where concluding a distant selling transaction he has a statutory right to revocation, which the Vendor illustrates below using the statutory model. The exceptions to the right of revocation are regulated in paragraph 2 below. Paragraph 3 below contains a sample revocation form.

Revocation terms and conditions

Right of revocation
You have the right to revoke this contract within fourteen days, without statement of grounds.

The revocation period comprises fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of revocation you are required to inform us (Uhrenfabrik Junghans GmbH & Co. KG, Geißhaldenstrasse 49, 78713 Schramberg, telephone: +49 (0) 7422 180, fax: +49 (0) 7422 18665, e-mail: via a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You may use the enclosed sample revocation form for this, although this is not a requirement.

To observe the revocation period it is sufficient for you to send the notification of the exercising of the right to revocation prior to the passing of the revocation period.

Consequences of revocation
If you revoke this contract, we shall repay to you all payments that we have received from you, including shipping costs (with the exception of the additional costs incurred by you using a form of delivery other than the economical, standard form of delivery offered by us), without delay and at the latest within fourteen days from the day on which the notification of your revocation of this contract was received by us. For this repayment we will use the same form of payment with which you made the original transaction, unless an alternative has been expressly agreed with you; in no case shall fees be charged to you for this repayment.

We may refuse to effect repayment until we have received the goods back again or before you have provided evidence that you have sent the goods back, depending on which is the earlier occurrence.

You shall send back or handover the goods to us without delay and in any case at the latest within fourteen days from the day on which you notify us of the revocation of this contract. The deadline shall be met where you send the goods prior to the passing of the fourteen-day period.

You shall bear the direct cost of returning the goods.

You shall only be required to compensate any loss of value of the goods where this loss of value is due to you handling the goods in a manner not necessary to inspect them for condition, characteristics and function.

The right of revocation shall not exist for contracts for the delivery of goods that are not prefabricated and for whose manufacture an individual selection or specification by the Customer is central, or that are clearly tailored to the personal requirements of the Customer.

The Vendor uses the sample revocation form to inform in accordance with the statutory requirements, as follows:

Sample revocation form

(If you wish to revoke the contract, please complete this form and send it back to us.)

To: Uhrenfabrik Junghans GmbH & Co. KG, Geißhaldenstrasse 49, 78713 Schramberg, fax: +49 (0) 7422 18665, e-mail:

I/we (*) hereby revoke the contract contracted by me/us (*) for the purchase of the following goods (*)

  • - Ordered on (*)/received on (*)
  • - Name of Consumer(s)
  • - Address of Consumer(s)
  • - Signature of Consumer(s) (only for notification on paper)
  • - Date

(*) cross out where inapplicable